Igor Gilyarov

IT Project Manager
Favorite employers
Siemens AG is a German multinational conglomerate corporation and the largest industrial manufacturing company in Europe
For two years Siemens(Mobile) has taught me how to work with narrow technical information and deliver it even to unskilled stakeholders
BASF SE is a German multinational chemical company and the largest chemical producer in the world


Thanks to five years with BASF Vostok warehouse logistics is now an open book for me
NCR Corporation is an American software, consulting and technology company providing several professional services and electronic products
Ten years in NCR Russia gave me expert knowledge in the field of cash service and banking technology.
DigiNeat LLC(Rashensoft)
Company-developer of large highly loaded full-cycle Internet projects


For the past one and a half years, I have working in the PM role with three projects and am now open to suggestions.
Competences
  • Manager
    • Current work with limited resources, in an environment of rapidly changing priorities, but with the implementation of target KPIs and within the SLA
    • Participation in the organization of project work with decomposition and task setting
    • Solving organizational issues
    • Discussion of "difficult" technical issues
    • Recommendations for preventive maintainance
    • Discussions with related departments
    • Development of planned activities
    • Conducting trainings for clients and partners
  • Expert
    • Support of the first and second lines
    • Assistance to the manager in technical and organizational matters
    • Working with a distributed team (over twelve members)
    • Analysis of repeated incidents
    • Conducting the technical part of the interviews of candidates
    • Support of field employees(more than twenty engineers in different time zones)
    • Analysis of hard-core and software logs
    • Preparation of technical documentation
  • Coordinator
    • Assigned of tasks and control of their execution in area of responsibility
    • Customer feedback
    • Coordination of performers ' work
  • Logist
    • Analysis of current needs
    • Forecasting demand during peak periods
    • "No one plans failure, there is bad planning" (c.) Siemens
  • I Have experience in role project manager in product development software for about two years (agile, scrum, kanban). Over the past year, a food ordering service has been launched with a product audience of 400k uesrs(web+android+iOs).
  • In addition, there is experience in the role of customer service manager more than three years (agile, waterfall). In the begin of a pandemic I created stand to testing of peripheral equipment, which saved resources on logistics and helped to quickly restore the performance of client services (SLA for hardware+software increased to 93%).
  • I have experience in full support of events (interaction with decision makers), such as the Sochi 2014 Olympics, the 2018 FIFA World Cup, racing Formula 1 2019 etc. and organization of other events (if interesting, I'll tell you voice)

Hobbies: I love my family, dog, traveling, fishing, football.

Opinions of key clients
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